SHIPPING & RETURNS

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Our Commitment to Quality

KIK Hair is specially selected for its natural, luxurious feel. It’s then Karefully processed by our salon-certified and licensed beauticians, meaning your hair arrives pre-washed, conditioned, and in excellent condition.

Processing Time

Our order-to-door process takes approximately 5–14 business days, depending on product availability and handling time.

Shipping Methods & Rates

We offer standard and expedited shipping options. Rates are calculated at checkout based on delivery location and chosen service speed.

Order Tracking

Once your order has shipped, you will receive a tracking number via email to follow your package’s journey.

Possible Delays

While we aim to meet our delivery timelines, delays may occur due to weather, carrier issues, or supply chain factors. If this happens, we’ll notify you immediately.

International Orders

International customers are responsible for any customs fees, duties, or taxes. Delivery times vary based on destination country and customs processing.

Returns & Exchanges

Due to the nature of our products, all sales are final. If you believe your order is defective or incorrect, please contact us within 3 business days of receiving your package so we can resolve the issue.

Questions?

We Keep It Kute from the very beginning—with integrity. For inquiries, email us at [Your Email Address].